Terminal - Order Control Screen

The Terminal Order Control Screen allows you to make changes to your Allowed Ordering, Allowed Locations, and Allowed Fulfillment Methods associated with this Station. 

Allow Ordering

Your Terminal will default to the Prep Station Availability and Menu Settings that you have set in the Owner Panel. You will be given six options to choose from.

  • "Force Off" - Will disable ordering at this fulfillment station and make it so customers cannot place orders
  • "Determined by schedule" - Will set order according to the prep station availability times
  • "Force On" - Will force ordering on for this prep station
  • Pause Ordering for 5 minutes
  • Pause Ordering for 10 minutes
  • Pause Ordering for 15 minutes

*Note* there are no employee-level permission restrictions for forcing ordering on or off and order pausing. It can be performed by manager, server, and owner-level employees.

Once you’ve selected one of the options to pause ordering, a banner will appear on the terminal with the following text ‘Ordering Paused. Will resume at [time in local time] Once unpaused, this banner should disappear If you wish to change the status back to normal in a paused state, simply click ‘Force On’, ‘Auto (Determined by Schedule)’, or ‘Force Off’. Note: If you pause for 10 minutes at 9 am, it will turn back on at 9:10 am. If, at 9:05 am you click ‘Pause Ordering for 10 minutes’ again and the order will turn back on at 9:15 am.

If ordering is paused for either 5, 10, or 15 minutes, guests will see the below message advising the customer is experiencing a high volume of orders and some items may be temporarily unavailable. All menu items which are set to be fulfilled at this station will be unavailable until ordering resumes.

*'Force Off' will disable ordering at this station and make it so customers cannot place orders. Once set to 'Force Off,' the Terminal will stay off until manually reset to ''Force On' or 'Auto,' at which time orders can resume as normal. If you would like this setting to automatically reset to 'Auto' nightly, please contacsupport@bbot.menu.

Allowed Locations

This feature allows you to control which Location Codes you are receiving orders from. To turn orders on or off for a specific Location Code, simply toggle the control for that Location.

Fulfillment Methods

This gives you the ability to quickly turn off certain Fulfillment Methods as needed by toggling the controls on the right.

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