Pickup - Terminal Workflow

• Receiving an Order: When an ASAP order comes in, it will appear on the KDS screen under the 'Current Orders' tab.

• Accepting an Order: Clicking on the order once will acknowledge it, making the complete order viewable on the KDS.

•  Moving an Order Through the Workflow: Clicking the bottom action area of the ticket will move the order forward through the process and eventually to 'Past Orders'. The text in this area of each ticket as displayed on the KDS will depend on the fulfillment method. For more information on this topic, please see this article on receiving orders.

You have the option to set up if and when guests will receive text and/or email notifications about their order as they are moved through this workflow. These can be configured and customized via the Guest Notification Sets section of your Bbot owner panel.