Connecting Stripe to your Bank Account

When you connect Stripe to your bank account, it creates a mini bank account where your Bbot credit card payments are deposited. From there, it is automatically transferred to the external bank account you've connected. For additional questions, please use our Stripe FAQ.

To connect a Stripe account, navigate to 'Payouts & Billing' under the 'Financials' section of your Bbot Owner Panel.

Click on 'Stripe Payout Settings' then 'Connect With Stripe' and you'll be directed to the Stripe Dashboard to enter the necessary information. 

Note: If you operate other restaurants that use Bbot, see Stripe and Multi-Unit Chains.

Please enter the information below, including the type of business entity and your phone number for verification. 

***DO NOT SELECT "Individual, sole proprietor, or single-member LLC" or enter your personal information (including SSN) at this stage unless this is the proper classification of your business entity. If you select this option, you will be personally liable for the taxes owed on transactions processed through Bbot.*** 

If you are operating as a business, select "Company" and proceed to enter your "Business details" as shown below:

When entering the email address for your account, you will need to use a unique email address that is not connected to another Stripe account. If you enter an email that is already in use, you will receive the error screen below. To resolve this, you will need to use a unique email address or an alias email i.e. support+stripe@bbot.menu.

You also have the option to have payouts transferred to a debit card instead of your bank account. Simply enter the card number and expiration date to have it connected. 

4. After you've connected to Stripe, click on 'View/Edit Dashboard' and make sure nothing else needs to be verified (i.e., email address). In some cases, you may be asked to verify the identity of the individual who will have the authority to recover this account. Most customers choose the accountant for this “account owner” role. It does not need to be the literal owner of the company.

5. Once you have connected your account, you can edit your Stripe Account payout settings, please review this document to learn how Stripe transfers work.

Please note - if there are multiple Stripe windows or any other banking windows open within the browser while attempting to connect Stripe, they will all need to be closed in order to successfully complete the connection.

If you need to connect your Stripe account to a different external bank account, you can do that from the Stripe Dashboard. If you need to change to a completely different Stripe account (e.g. with a different owner email), contact bb-support@doordash.com and ask us to disconnect the existing account so you can change it.