Will ACH transfers be done in bulk or smaller transactions?
Each night, Bbot's software does the accounting for that day's sales. It then schedules a transfer from Bbot's Stripe account to the restaurant's Stripe account. The transfer contains the day's credit card charges, minus the card processing fees and Bbot's fees. The Accounting Report explains the components of each transfer, and shows its scheduled date.
The date of the transfer will be the date that the credit card charges clear. This is typically 2 or 3 business days, depending on the card. Usually U.S. cards are 2 days and European cards are 3 days. Restaurants with a lot of tourist traffic will typically see two separate transfers per day -- one for each type of card.
If it's preferable to have fewer, larger bank transfers, the transfer from Stripe to the external account can optionally be done weekly or even monthly.
What items are displayed in the bank transfer reports?
For each bank transfer, the report shows:
Charge Date - the date of the credit card charge. (Or, for rows showing adjustments to the account, this column contains the date that the adjustment or charge-back was applied).
Convenience Fees - the revenue from any delivery fees on these orders.
Net Sales Pretax
Sales Incl Tax
Total Card Income
Bbot and Card Processing Fees
Card Income After Fees
Final Bank Transfer
Transfer Date - the date when the money will be transferred to your Stripe account. See discussion above for details on how this is determined. By default, this is also the day when the external bank transfer will be initiated. Note that ACH transfers typically arrive at the external bank 2-3 business days after they're initiated.
If there has been a delay in your Stripe payout, please check your Stripe Dashboard as well as your email associated with the account. It's possible Stripe is needing information from your business to process payouts.