Promo Codes For Room Service Charges - Omnivore

Creating A Room Service Promo Code

Currently, Bbot does not have an integration for injecting room service charges directly into property management software. To resolve this, you're able to create a promo code allowing the guest to enter their room number and applying a 100% discount for the order. Through this workflow, we are able to inject open orders into Micros that have no payment information attached. These orders can then be closed and charged to a room.

In the Owner Portal, select the 'Promos + Discounts' under the 'Restaurant Setup' section.

Create a new Promo Code by clicking the "Add New Promo or Discount" button. 

Set the name for the new Promotion code as “Room Service” and set it to a %100 promo.

In a CSV, enter all the room numbers that the promo code will apply to. You can then click the "Click to Upload" button to upload it to the Owner Panel.

Select the 'Unlinked (will not appear on ticket)' option next to each vendor, if applicable. 

You can then save the promo code.

Changing The Promo Code Label At Checkout

Once you've created the promo codes, you'll want to change the way the promo code text is displayed on the check-out screen. Navigate to 'Tables/Location Codes' in the owner panel and select all of the room number location codes. Click Edit. 

Navigate to the 'Checkout' section and enter in 'Room Number' in under "Promotional Codes."

Once you've done that, hit save and the text at the checkout screen will now show 'Room Number' in the promo code field at the checkout screen. 

For any assistance with configuring your promo codes or checkout information, please reach out to Bbot support by emailing bb-support@doordash.com.