Web Terminal & Terminal App Supported Devices

We continuously update our web terminal and terminal app to release new features, improve functionality, and ensure an overall smooth experience for users. As our product evolves, some older devices, operating systems, and browsers will no longer be able to support it to its total capacity. Below is a list of the current minimum technical requirements needed to support the web terminal and terminal app fully.

Web Terminal Supported Devices/OS/Browsers

MacOS - 13 (Ventura)
Chrome (latest version)
Safari (latest version)

Moto G7 Power
Android 9
Chrome (latest version)

Samsung Galaxy Tab A
Android 10
Chrome (latest version)

iPad Air 2
iOS 14.8.1
Chrome (latest version)
Safari (latest version)

iPad Air (3rd Generation)
iOS 14.8.1
Chrome (latest version)
Safari (latest version)

iPad Pro 2
iOS 14.8.1
Chrome (latest version)
Safari (latest version)

If you're having issues with your device, please ensure that the operating system is fully up-to-date and that you are using an up-to-date version of Google Chrome as your browser. You can do so by checking for available system updates. If you are still having trouble, please contact Bbot Support at bb-support@doordash.com for further assistance.

*Note: The Bbot Terminal App can only be used on Bbot-managed devices purchased directly from Bbot. Any device not managed by or purchased from Bbot must use the Web Terminal to view orders on the KDS. 

Terminal App Supported Devices

*Please note: managed devices must be purchased from Bbot. Bbot is unable to manage devices purchased from outside organizations.

Samsung Galaxy Tab A
Managed by Bbot through Esper

Android devices can access the device information page in the device settings and the Bbot app. This can be found under the Settings Screen under Device Info.

If you are having trouble with your Bbot-managed device and/or terminal app, please contact Bbot support at bb-support@doordash.com for assistance.