Simphony Omnivore POS Agent Presale Checklist

OMNIVORE POS AGENT PREREQUISITES

The following are the minimum requirements for the BOH POS PC where the agent is to be installed. For Simphony this is typically the CAL server or a designated PCWS.

  • PC Hardware Requirements 
    • Quad-Core 2GHz+ CPU
    • 1GB+ Available RAM
  • Operating System   
    • Windows 7+
    • Windows Server 2008 R2+
  • Minimum required POS Version 
    • Simphony FE 1.6+
    • Simphony 2.9+
    • Simphony 18.x
  • Minimum required POS Version
    • How is the DB hosted
    • Number of properties
    • Number of RVC's per property

The following are the POS prerequisites

  • License: Simphony Guest Facing Transaction Service
  • Configuration: Add a POSAPI Client
  • CAL: Add the Transaction Services role to a host workstation and allow CAL to install the required files
  • Testing: Use TSDemoClient to confirm Transaction Services is functioning correctly
  • Results: Reply to this email with the Employee ID and RVC number (#) used for testing
  • Firewall exception for CONNECT.OMNIVORE.IO outbound traffic to following subnets on port 443
    • 34.239.145.112/28
    • 34.216.110.112/28
    • 34.241.204.208/28
    • 13.228.64.144/28

*Omnivore has all the IPs in these subnets reserved for future expansion.

The above prerequisites are required before proceeding.

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A scheduled session is not necessary for a Simphony install if EMC credentials are provided for read-only access. Once a user is created, we will need the following information to complete:

  • Server URL
  • User Name
  • Company
  • Password

Required for agent configuration, can be provided by Merchant/Reseller or gathered by Omnivore Tech with EMC read-only access.

  • POS API Employee Record # with Operator Records in every RVC needed for the configuration. This employee should have an employee class of server/bartender or above
  • The RVC # and RVC ID for each RVC needed for the configuration. You will find this under RVC Configurations at the Property Level in EMC
  • The IP address of the Transaction Services workstation. Make sure this workstation has all the RVC's listed for the configuration, and it shows the same list in the same order on the localhost workstation.
  • Cash Tender #
  • Send/SaveCheck/ServiceTotal Tender #
  • A prep time if "future orders" will be used
  • An Auto Service Charge # if one will be used
  • An Empty Menu Item number if using discrete ordering. Simphony requires a menu item to be added at the time of ticket creation.
  • If the Empty Item needs to be hidden on the check or not

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