Creating a Dedicated Network

Network Setup Basics

Begin here with our most basic network setup recommendations.

  1. Use your own dedicated router and broadband internet connection.
    • Your Bbot hardware should be connected to its own secure network, not shared with other devices.
    • If you want to offer Wi-Fi to customers, create a separate guest network.
  2. Make sure you have a strong enough internet connection.
    • We recommend minimum upload and download speeds of 1 Mbps and latency/ping under 60-80 ms.
      To check your internet connection, visit Speed Test by Ookla.
  3. Always give devices the most direct connection to the router.
    • Connecting a tablet or handheld directly to your router via Wi-Fi or ethernet cable is generally more reliable than using an extender.
    • For ethernet devices, use a longer cable to connect to the router instead of going through an extender.
      Router too far? Purchase a longer cable or use an extender to link cables.
  4. Contact a professional if you need help setting up your network.
    • Since every network is unique, there is no universal setup guide. Contact an IT professional or your internet provider for help setting up your modem, router, or other network hardware.

No Public Wi-Fi

Do not connect directly to public Wi-Fi. If you must use a public network, bridge the connection with a range extender to create a secure network. Test the connection ahead of time to make sure it is reliable.

Check Your Coverage

Check your router placement to ensure there is ample Wi-Fi coverage where registers are set up. Thinking about purchasing a mobile hotspot to use for internet? Check your carrier’s coverage map to ensure it works where you need it.

Tips for Setting up Your Router

  • Set up your router in an open area central to where your register is located. Because of how Wi-Fi signals travel, it’s best to elevate the device. Don’t put it under a counter, in a closet, or in any other enclosed location.
  • Make sure there are no major barriers obstructing the line of sight between your hardware and router. This includes brick/concrete walls, metal fixtures, or any large objects between the two devices.
  • Any device emitting a wireless signal can potentially interfere with your network. Set up the router at least a few feet away from cordless phones, microwaves, wireless cameras, and other such devices.