Creating Toast Menus - Best Practices

This guide will help your team set up your Toast Menus for the best guest experience in relation to Bbot’s menu and item-level visibility. Please ensure you review and understand your Toast menu hierarchy before making menu group adjustments.

Toast Menu & Item Practices:

  1. Menus should be built out separately, rather than under overarching Food / Drink menus 
    1. Incorrect menu overarching
    2. Correct menu overarching
  2. Toast menu names will appear as Bbot menu headings (Toast = “Groups” & “Sub-Groups”)
  3. Toast menu groups should not exceed two levels to ensure optimum guest navigation
    1. Correct Setup: Beer > Draft Beer > Budweiser
    2. Incorrect Setup: Alcoholic Beverages > Beer > Draft Beer > Budweiser
      1. For largescale menu changes, Bbot customers typically copy existing Toast menus. You can copy an existing menu in Toast by selecting the drop-down arrow.

      a. Recommendation: Duplicate Toast “Liquor” menu and make guest-facing edits

      b. Result: Preserve Toast back-end menu & safely make Bbot hierarchy adjustments

Toast Modifiers for Bbot: 

  1. Ensure all modifiers are correctly assigned to Items or Groups (ex. “Meat Temps”)
    1. Recommendation: Create a new, Bbot specific modifier group in Toast

           b. Result: Allows you to hide non-guest facing modifiers from guests' choices (ex. Bev)

  1. Upcharges are shown in Bbot as an additional charge (ex. “+ $2.00”) for menu items
    1. Modifier Groups: Can be specified as required, optional, and even pre-selected 

       b. Toast Behaviors: Ensure correct configurations such as  max/min selections

       c. The Toast modifier order determines the modifier list order guests see in Bbot as choices

Please Note:

Your Toast representative will provide information on how to create and submit menus from scratch. These Bbot best practices were developed for Toast menu edits to generate optimum Bbot menu results for guests when integrating your Toast menus with Bbot.

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