Creating Toast Menus - Best Practices

This guide will help your team set up your Toast Menus for the best guest experience in relation to TOP’s menu and item-level visibility. Please ensure you review and understand your Toast menu hierarchy before making menu group adjustments.

Two Different Menu Editing Options

  • Menu Builder
    • New Menu editing option
    • Uses new Toast UI
    • Sometimes has additional settings including ordering visibility options
    • Some accounts have this option disabled

  • Edit Menus
    • Traditional Toast menu editor
    • Follows older Toast UI
    • This guide will follow the traditional Toast Menu Editor

The same Toast account can typically use either option to edit menus

Toast Menu Editor Terms

  • Menus - Top-level group that will be selected when linking with Bbot
  • Groups - Similar to Menu Headings in Bbot; Below menus containing items and/or sub-groups
  • Sub-Groups - Group within a Group, may cause visibility issues with Bbot
  • Items - Selectable ordering item

  • Modifier Groups - Group of modifiers applied to an item. Can also be applied to all items within a group, sub-group, or menu
  • Modifiers - Selectable option that applies to a menu item

Toast Item Properties

  • POS Name - Name that displays on Toast POS
  • Kitchen Name - Name that displays on KDS and printed kitchen tickets
  • Button Color - Changes button color on Toast POS
  • KDS Color - Changes the background color of the item on the KDS
  • GUID - Important for troubleshooting, this will be the ID Bbot looks up when injecting an order. Will be shown in an integration error code

  • Description and Image will sync with TOP

Pricing
  • Base Price - Pulls over directly into Bbot
  • Size Price - Will act as a modifier with different prices for different sizes
  • Sequence Price - Similar to Size Price, but not supported by TOP
    • Will cause invalid menu item error
  • Menu/Time Specific Price - May cause inconsistency when linked to TOP
    • Alternative Recommendation: Create separate items for Menus or different Times and adjust timers for visibility
  • Open Price - Do not use for TOP
Inventory and Visibility

  • Mark an item’s quantity from Toast backend
    • Necessary to change stock if option is enabled on integration settings in TOP App Store

  • Visibility settings 
    • May be needed based on integration tile settings in TOP App Store
    • “Online orders: Ordering Partners” will change TOP's visibility if respect visibility is enabled
Item Preparation

  • Course
    • Some restaurants send items at different times to Toast KDS based on the item
    • TOP will not change course options set in Toast
    • Inherit - Sets whether Menu/Group/Sub-Group sets course for item

  • Prep Stations
    • Important setting for item printing
    • Prep Stations typically have certain printer(s) assigned to them
    • Inherit - Sets whether Menu/Group/Sub-Group sets prep stations for item

Save & Publish

  • Saving must be done before leaving a page to save edits 
  • Publish must be done to push changes to POS and integrations

Toast Modifiers

  • Types of Modifier Groups
    • Required - Modifier from group must be chosen to add item to cart
    • Multi-Select - The amount of modifiers that can/must be added to an item
      • Min/Max # Selections - Setting parameters of multi-select modifier
  • Inherited Modifier Groups
    • Modifier Group that was added to group/sub-group an item is in
    • Use parent group? - Enable/Disable modifier groups added to item’s Group
  • Default Modifier POS Display Mode
    • Does not affect TOP BOS sort order
Adding Modifiers to an Item

Add Existing Modifier Groups

    • Will apply an already existing modifier group to the item
    • A single modifier group can be added to multiple items or groups
  • Copy Existing Modifier Group
    • Creates a copy of an already existing modifier group
    • Useful if needing the same modifiers but different settings for an item
  • Create New Modifier Group
  • Bulk Add New Modifier Groups

Useful Menu Configuration Tools

  • Bulk Menu Editing
    • Edit Menus >  Advanced Properties
    • Can change an entire Group setting
    • Show/Hide will show additional options to change
  • Prep Stations
    • Station Name - Will be assigned to item/group
    • Send to Expediter - Will show on Toast Expo screen (if applicable)
    • Other stations - Will send item to additional stations for simultaneous printing
    • Ticket Printer - Assigned printer
  • Printers and Cash Drawers
    • Adding a new printer by IP address
  • Item Routing
    • Can be used to create a custom printing setting for a Bbot Dining Option

Please Note:

Your Toast onboarding contact will provide information on how to create and submit menus from scratch. These TOP best practices were developed for Toast menu edits to generate optimum menu results for guests when integrating your Toast menus with TOP.

For questions or more information on Creating Toast Menus please contact our support team by emailing bb-support@doordash.com.