Contractor and Self Install of Hardware

Pre-Installation Instructions Before Contractor Install:

  • Configuring all existing Ethernet printers to have static IPs (if not already done) and providing the correct static IPs to Bbot before installation.
  • For each tablet:
    • Either clearly mark the installation location (e.g. a spot on a wall) or have staff on hand that know where they are to be installed.
    • An internet Ethernet connection clearly identified with a cable label that says “Bbot Internet”.  Note: This can be any local network with an internet connection. If you intend to use the same local network as your POS, ensure that your POS maintainer is ok with it. Also note: Bbot’s contractor cannot run new ethernet cables through your walls.
  • For each printer control box:
    • Either clearly mark the installation location or have staff on hand that know where they are to be installed (usually the “back room server rack”).
    • An Ethernet (wired, not wireless) internet connection. Should be clearly labelled “Bbot Internet”.  Note: This can be any local network with an internet connection. If you intend to use the same local network as your POS, ensure that your POS maintainer is ok with it. Also note: Bbot’s contractor cannot run new ethernet cables through your walls.
    • An Ethernet (wired, not wireless) connection to the network that the printers are on. Should be clearly labelled "Printer network". Depending on your POS and network setup, this may be the same Ethernet connection as the internet connection, or it may be different.
  • Ensure that the Bbot Network Requirements are met to allow correct network communications.  (Specific provided via separate document.)
  • It is recommended (but not required) to provide a reliable internet WiFi SSID and user/pass as a backup to the preferred Ethernet Internet installation.
  • Please note that if these requirements are not ready when the installer arrives, the installer may need to come back a 2nd time and additional charges will unfortunately apply.

Self Install:

Please configure all existing Ethernet printers to have static IPs (if not already done) and providing the correct static IPs to Bbot before installation.

  • Once your printer control box arrives:
    • Install the printer control box on the same network as your printers via wired ethernet cable 
    • Plug the PCB into a power outlet with the Micro USB power cable provided
    • Contact Bbot support to ensure the PCB and Printers are connected, polling, and online
    • Ensure your menu items are assigned to fulfill ate the correct printers in the Bbot Owner Panel
  • Once your tablet arrives:
    • Please attach your tablet to the Ethernet cable in the location the tablet will reside
      • A message will show up prompting you to either "please wait" or ask you to register the device
        • PLEASE DO NOT REGISTER THE DEVICE TO ELOVIEW
          • This can cause a delay in the setup
      • Contact Bbot support and let them know the tablet is online, and hooked up
      • Bbot will attach the device inside Bbot EloView Dashboard
        • Once attached we will drop the content package onto the tablet
      • After content is loaded, you will be prompted to login to the KDS Terminal
        • Use the employee login info made in the Owner Panel of Bbot

Still need help? Contact Us Contact Us