Finding Orders on the Tablet
To find a guests' order you may use the Search Orders screen in your Terminal. You can search for an order by specific fields or you can search all by clicking the blue 'Search Orders' button in the lower-right-hand corner.
Once you select an order you can do multiple things from this screen. You can refund the guest, send a receipt, re-print a ticket, or move the item(s) through its respective fulfillment status.
Note: If you would like to refund an order or reverse fulfillment status(es), it will require a Manager/Owner pin to do so.