Frequently Asked Questions
What is Bbot?
Bbot is a mobile ordering platform for the hospitality industry, designed and built for restaurants just like yours. Guests can browse menus, place orders, and pay from their mobile devices.
No. Bbot is a web-based platform where guests can order, pay, and tip. No app and no sign-up required.
What if I already use an existing POS?
Bbot currently integrates with Toast, Aloha, Square, Revel, Deliverect, Upserve, and Micros. In 2019, we launched an end-to-end POS solution (with a handheld device for servers) that integrates seamlessly with mobile ordering.
What will you do with my customer’s phone data?
Bbot allows guests to order, pay, and tip without giving away personal information. However, guests that sign up to start tabs and/or get electronic receipts agree to give you access to their information for marketing purposes. Bbot does not send unsolicited messages to your guests.
Does Bbot handle delivery?
Yes, as long as you have your own drivers, or are using one of our driver network partners (i.e. DoorDash Drive). Bbot also supports order ahead for take-out.
How long does it take to get started?
After we have received all the checklist items and the initial invoice payment, you should expect to be up and running within four (4) weeks.
What is the guest experience like, and how can I explain Bbot to my guests?
We've put together some specific articles on Guest Experiences to help you understand the Bbot guest experience and educate your guests on what to expect, should they have questions.