Toast Cloud Tabs - Tab to Table Changes & Combining Checks
Toast Cloud Tabs allows you to keep a Toast Tab open. When a cloud tab is created it will be connected to the table that it is associated with the location code (QR code) that the guest has scanned. If needed, you can change the table that Tab is connected to in Toast.
Move Tab To a Different Table
You will want to move the tab to the new table in Toast first. There are two ways to move tables in Toast
1. Drag & Drop
In Table Service mode, you can simply tap and hold a table--then drag and drop it to its new location.
2. Change Table Using the Overflow Menu
- From the overflow menu, select Change Table and select the table that the check should be moved to.
- If you will then select which table you want to move the check to.
- Click the "Change Table" button to confirm the table change.
- Once you have changed the table you will be brought back to the check where you can see the table that the check has been moved to.
- Then you will want to make sure that the Table Number is reflected on the Tab Name to reflect the correct table. This is an important step as the Table Number on the Tab Name will print on the bar and kitchen tickets.
- Click on the 'Tab' button to change the Tab Name.
- You will be presented with a pop up window where you can type in the new Table Number and press 'Set Tab Name' to set the new Table Number.
- Check to make sure the Tab Name matches the Table Number and press 'Send' to save.
Combine Checks
If a guest has started a tab with a staff member and then they start a Bbot tab, you can merge the Toast order with the Bbot Tab. Please be sure that you are adding the Toast order to the BBot tab so that the guest can continue to add to the Bbot tab from their phone.
1. From the Table View screen in Toast you can drag and drop the Toast order into the Bbot tab.
2. Manually merge the orders from the Payment Terminal.
- Open Toast order and click on the three grey dots in the upper right-hand corner. From the dropdown menu tap "Combine Checks".
- You will be taken to the Combine Check Screen where all of the checks will be visible.
- The first check you select here is the destination check, the second check selected will be added to the First. Please select the Bbot tab first. The banner at the top of the screen changes and displays "Combine Check #.
- Then select the check that you would like to merge into the Bbot Tab.
- Press the "COMBINE Checks" button on the top right corner to combine the checks.
- For the last step, tap the "Open Checks" tab at the top of the screen.
- The guest will then see the merged items on their Bbot Tab.