Omnivore Automatic Service Charges

When an Omnivore customer has a forced service charge or gratuity, we can configure it to add the forced charge to the Bbot order automatically. To configure the automatic service charge, navigate to the Bbot App Store in the Owner Panel and click the 'Edit' button on the Omnivore settings.

In the integration settings, scroll down to 'Default Service Fee Name' and enter the name of the Service Fee as you would like it to appear in Bbot. The description below explains that if there are automatic charges, they will populate on the checkout screen listed as the name you enter in the field.

After clicking save, any order going forward with a forced service charge or gratuity will have the name listed on the Bbot check-out. 

If you need any assistance or have any questions, please reach out to our support team at bb-support@doordash.com.