Guest Experience: Bbot Menu

Bbot Ordering Sites

Not all Bbot ordering sites look alike. Some always appear as menus, while others appear as splash pages that can host a number of different features. This is because some Bbot partners opt to host their ordering sites under Bbot's domain, app.bbot.menu, and others opt for a branded ordering site with a custom domain. 

  • App.bbot.menu Ordering Sites: Ordering sites that utilize Bbot's domain name will always have a URL that begins with 'app.bbot.menu,' followed by some kind of identifying information. The identifying information will typically reference the name of the restaurant as well as a location or fulfillment method, as described later in this article. For example, Your Favorite Restaurant could have the URL 'app.bbot.menu/yourfavoriterestaurantdelivery' for its delivery site hosted under Bbot's domain, and this web address would direct to a page that would like similar to the example below.

  • Branded Ordering Sites: Branded (or custom) ordering sites typically include the restaurant's name as part of the domain, followed by '.menu.' In this example, Your Favorite Restaurant could have the URL 'app.yourfavoriterestaurant.menu,' and it would appear as a splash page with different options. These options may include a drop-down like the one shown below, a location field in which you can type in your address, or a number of buttons. Regardless of the format, the options on this page will link to menus associated with different locations or fulfillment methods. When you click on one, you will see identifying information in the URL of the page to which you are directed. For example, the 'Delivery' button on 'app.yourfavoriterestaurant.menu' will take you to 'app.yourfavoriterestaurant.menu/delivery' to place your order.

Type in table number

Map View - For multiple locations

Dropdown Menu

Button Select Location

Branded Menu Page


Location Codes & QR Codes

  • Location Codes: Location codes let the restaurant know where you've ordered from. A location code will appear after the '.menu' in the URL of the ordering site. These codes can represent a table, bar seat, or room number. They can also represent a means of fulfillment, such as delivery or pickup.
  • QR Codes: Some Bbot restaurant partners use QR codes at their locations to help direct you to their ordering sites. You may find a code at your table, your seat, an ordering window, etc. QR codes can direct to a branded ordering site, or they take you right to a specific location code. To scan a QR code, open the camera app on your mobile device, focus it on the code, and you should see a clickable web address appear. 

Menus

Bbot menu pages have a structure similar to that of traditional menus. Each menu will have a title, and within that menu, you will see menu headings or categories that group menu items. In the example below, the 'Food' menu is selected, and we are able to see menu items that fall under the first menu heading, 'Starters.' 

If you click on an item from the menu, a popup will appear in which you can select a quantity, modify the item (if applicable), add notes (if applicable), and add the item to your cart. 

Quantity: In the bar below the menu item description, use the plus and minus signs to adjust the quantity of an item.

  • Modifiers: Some menu items will have modifiers that allow you to customize your order. Modifiers can be optional or required, free of additional charge or extra, and limited or unlimited in selectable quantity. The description in the gray box of each modifier category will notify you if it is required or optional and how many modifiers under that category you may select. If there is an upcharge associated with a given modifier, it will show to the right of the modifier.
  • Additional Notes: Some items may have the option for you to add custom notes to your order.
  • Add to Cart: After you've selected your quantity and any desired modifiers, you can add the item to your cart by clicking the 'Add to Cart' button at the bottom of the popup.

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